Portada
Server Rules

These rules are established to ensure respect between players, seeking to guarantee individual rights and duties so that a game is clean, healthy and fun. Ignorance of them does not exempt you from the responsibility of not complying with them.







GENERALITIES

1. The use of external programs or applying modifications to the client is not allowed (Any modification to it will be sanctioned with permanent banning)


2. It is not permitted to offer or promote the use of games other than Guabina.


3. It is not allowed to take advantage of bugs (game errors for your own benefit) and if discovered, your duty as a user is to inform a member of the STAFF (Mod, GM, SGM, TM, ADM) of their existence.


4. Possession of items not implemented (to be acquired) in the game is not permitted. The penalty for having illegal items on an account will be permanent banning of the account.


5. Complaints go via Support or ticket, otherwise they will not be valid.https://discord.com/channels/284769417055961088/606633111425646624


6. Game accounts are personal and non-transferable.


7. In the case of bans on associated accounts, we clarify that the search for accounts associated with an offending account will be through EMAIL and IP ADDRESS.


8. In the case of bans where it is specified that they are applied with aggravating circumstances, they will last twice as long as related to the normal sanction.


9. Bans carried out by administrators (Doking, Rekeso and Guabina) due to their status as owners of the server can last as long as they consider prudent regarding the offense committed.




THE ACCOUNTS

1. Any type of trading through Guabina accounts is prohibited. Either purchase/sale of accounts for coins/yang/items/real money or exchange for other servers. The sanction will be permanent banning of said account and 21 days for all associated accounts. In the event that a low level is used for the purchase/sale of an account, the sanction will be a permanent ban on all accounts.


2. For new login reasons, it is not allowed to create accounts with special characters (only letters or numbers).


3. The maximum level to clear a game character for players is 89.


4. Sharing an account is not reliable, since by doing so you become fully responsible for everything that is done with it. (We clarify that this point does not refer only to thefts, it can also be due to possible bans on associates).


The security of your PC against viruses that steal your data is your sole responsibility; as well as making connections from Cyber Cafés or from third-party PCs whose security is unknown.


6. In case of theft due to lending accounts and/or sharing data, WE ARE NOT RESPONSIBLE OR WILL FIND OUT THESE CASES WITHOUT HAVING RESPECTIVE INFORMATION ABOUT THE SAME.


7. NEVER send files from the folders created during the game installation, under any circumstances.




THE NAMES

1. The use of names related to STAFF members is permitted (as long as they are not disrespectful). But it is not allowed to use these nicknames to carry out scams and/or deception. The sanction will be permanent to the offending account and associated accounts.


2. The use of names in characters, stores, or guilds that have racist, xenophobic, homophobic content, insults, adult content, or any offense towards the rest of the players is not permitted.


2.1 In the case of Character Names with inappropriate names:


If the character is lower than lv89, the Staff can act by giving their character a random name.


If the character is lv90 or higher, the staff will notify the player through a 72-hour account lock that they must communicate via Discord with a member of the Staff to adjust the new name. If you do not do so after 72 hours, the ban will become Permanent.


2.2 In the case of Guilds with inappropriate names:


The leader will be notified by the Staff through a 24-hour account block; which, once completed, will grant another period of 72 hours to eliminate said guild, or all characters associated with the leader and members of the guild will be permanently banned.


IMPORTANTE: If someone previously sanctioned for this falls into the same situation, a permanent sanction will be applied directly to them.


3. No nickname change is made, unless said nickname has problems in its operation within the game, for example, special characters or as indicated in points 2/2.1 of this rule.




BEHAVIOR

1. In-game communication must be acceptable at all times.


2. Defamation of any member of the Staff, either saying or insinuating that they commit illegal acts (telling a user "edited" also counts as defamation of the staff, since these items can only be obtained from a high-ranking member of the staff. staff).


This act will lead to a warning ban for:


15 days the first time.


30 days the second time.


Permanent through associates and IP (both, separately) if they commit this type of act again.


(Some specific cases will be under the strict decision of the administrators whether the permanent sanction should be exercised without prior warning.)


NOTE: The message that the person wants to convey will be taken into account (for example, if they decide to call the GM who is present "corrupt" without evidence), differentiations or categorizations will not be made even if they use words that a majority does not understand since we consider that these in no way soften the content of the message.


3. It is prohibited to impersonate a staff member and/or claim that you were GM and that you still have access to any staff power, as well as claim that you have friends who can help you perpetrate acts of any kind. The sanction will be permanent banning. all your accounts.


4. Any type of lack of respect is prohibited, whether towards a user or a member of the STAFF. Such offenses will be classified as minor offenses or serious offenses and the penalty time for said offenses will have the following specifications:


4.1. Slight faults:


They are insults that, due to their repetition and/or discriminatory nature, make them completely reprehensible. Ex: “Faggot, whore, asshole, bastard, troll, transvestite, son of a bitch, I'll fuck your mother, bastard, whore, bitch, etc.”


1st time: Mute in-game for 1 day


2nd time: Mute in game for 3 days


3rd time: Mute in game for 7 days


4th time: Mute in game for 14 days


+5th time: Mute in-game for 30 days


4.2. Serious misconduct


Among these offenses are xenophobic insults (discriminatory, racist content), pornographic insults (sexual content, but not sexual insults such as "dirty whore", since this would be a minor offense) and real life threats.


1st time: 7 days to the offending account


2nd time: 15 days to the offending account


3rd time: 30 days to the offending account


4th time: Permanent offending account and associated accounts


NOTE 1: All abbreviated insults are BANNABLE, they depend on the context and will be classified as Mild or Serious.


NOTE 2: When insults are directed at members of the Staff in their position of authority within the game, it is considered an aggravating circumstance to the insult, and the sanction will be double the time, within the classification of fouls.


NOTE 3: If the SGM/TM/ADM considers it, they may impose a more severe sanction in certain cases of serious misconduct, such as sexual harassment in the game.


NOTE 5: Any sexist behavior such as "sending a woman to the kitchen" or any similar offense will be considered a serious offense and the sanction will be considered by the staff.


CRITERION FOR THE EXISTENCE OF SEVERAL FAULTS OF DIFFERENT TYPES: When a GM or SGM bans an account, and observes in the Ban history other types of sanctions for other types of insults, they must not accumulate this new sanction to those of a different level or category (mild or serious), that is, if For example, the player has two minor insults, and the new insult is serious for the first time, the latter will be considered as the 1st time within its new category (serious) as appropriate to the case.




SCAMS

How do we define "Scam" at Guabina?


We define it as the ACTION of deceiving someone to take away something such as: Object, Item, Game Account, Accessories, Weapons.


In this case, the player must demonstrate with in-game evidence (unedited screenshots or high-resolution videos) that the scammer has deceived them and taken an item, such as when they deliver an item and do not receive what they received. agreed. These exchanges, sales or trades, must be with yang, won or with exchange of game objects. At no time will the staff intervene due to the value of internal commerce and at no time will evidence such as conversations external to the game (Skype, Chats, Messenger, Facebook, Etc.) be taken into account.


In all cases of fraud, you must provide very clear and conclusive evidence, without any type of editing, following the rules for providing evidence (section 7, evidence presented by players) in order to sanction players who carry out this act.


1. Attempted scam (without carrying out the scam). Attempting to steal items/yang/won through a scam is considered "Attempted Scam". Example: Advertise that you sell a +4 15.5 shield without being one, put identical items but some at a higher price in the store (for example exp rings at 1 won and put hidden ones between them at 10w). The person who sets up a store must check that all prices are correct to avoid this.


1st time: 7 days to the offending account and associated accounts


2nd time: 15 days to the offending account and associated accounts


3rd time: 30 days to the offending account and associated accounts


4th time: Permanent to the offending and associated account


NOTE 1: Selling old energy crystals (that no longer work) will be considered an attempted scam.


NOTE 2: In the case of different prices in a store for the same type of items, it is considered scam ONLY if the price difference between 1 item and another similar item is done in a way that defrauds the buyer. If you have 5 rings, and you have 3 to 1 won and 2 to 3 won, it is not considered a scam. Another example, if you have 1 change in the store for 7 won, and another change is sold for 10.15, blah blah; It is not considered scam. These cases will be debated by the members of the Staff. The guidelines for making complaints about this are in section #8: EVIDENCE PRESENTED BY PLAYERS.


NOTE 3: Attempted theft by tricking them into sending you game files will be PERMANENTLY sanctioned on all of the thief's accounts.


1.1. Minor Scams (The scam having been carried out) The theft/theft of items/yang/won through deception is considered "Slight Scam". Example: Person who advertises to level you up in exchange for yang, and when you pay him, he disconnects.


1st time: 15 days to the offending account and associated accounts


2nd time: 30 days to the offending account and associated accounts


3rd time: 60 days to the offending account and associated accounts


4th time: Permanent to the offending and associated account


1.2. Serious Scam (The scam having been carried out) The theft/theft of large quantities of items/yang/won through deception is considered "Serious Scam".


The theft/theft of large quantities of items/yang/won through deception is considered "Serious Scam".


1st time; 30 days to the offending account and associated accounts


2nd time: 60 days to the offending account and associated accounts


3rd time: Permanent to the offending and associated account


2. Robberies


Cases of theft (not for real money) can be resolved by speaking to an ADM via Discord: https://discord.gg/guabina . You must provide very clear and conclusive evidence, without any type of editing, following the rules for submitting evidence (section 7, evidence presented by players). Only cases with a maximum of 1 week since the theft will be reviewed.


Penalty for theft:


1st time: Permanent to the offending and associated account




ILLEGAL ADVANTAGES

1. The use of external programs (hacks, bots, scripts, etc.) is prohibited.


1st time: 30 days for the offending account and 21 days for associated accounts


2nd time: Permanent offending account and associated accounts for 30 days


NOTE 1: In the event that the use of external programs is carried out in a group, the sanction will be applied to ALL members of the group.


NOTE 2: It is mandatory to answer PM during the leveling, to rule out possible uses of AFK hacks/macros. Or at least get off the pony and roll an ability, or use an emote; something that shows that you are there and not AFK.


NOTE 3: The use of AFK macros will be punishable in the same way.


NOTE 5: Since 02/15/21 the simple fact of being AFK without using macro (that is, just leaving space pressed or some similar action) YOU WILL NOT BE SANCTIONED.


NOTE 5: The use of macros to SPAM things is also considered the use of external programs, for which the same penalty will be applied.


2. The promotion/sale of hacks/bots/illegal pages is PROHIBITED. The penalty for failing to comply with this rule will be:


1st time: Permanent to the offending account and 15 days to associated accounts




GAME BUGS

1. Exploitation of the bug will be sanctioned as follows:


1st time: 7 days to the offending account


2nd time: 15 days to the offending account


3rd time: 30 days to the offending account


4th time: Permanent to the offending account


NOTE 1: In the case of a skill bug, these penalties will be increased by double the time when causing serious harm to other users. The complaint must be made as indicated in the section: EVIDENCE PRESENTED BY PLAYERS.


NOTE 2: In the case of entering catacombs in a group with a level lower than that allowed on said map, the sanction in section 6 will be applied to both players.


NOTE 3: Killing a PC and giving him trade to prevent him from being able to teleport is considered a bug.


NOTE 5: (Effective as of 11/27/19) The action of getting on/off the mount to lage and use skills without failing from a distance, along with summoning/removing the pet for the same purpose mentioned above, will be considered skill bugs. Both will be punished with the Bug + Aggravating penalty time (NOTE1). The complaint must be made as indicated in the section: EVIDENCE PRESENTED BY PLAYERS. I add that the Staff will analyze the cases carefully, to determine which are done to cause the bug, and which are not, to correctly sanction malicious uses of said systems. In these cases, I add that the actions must be performed several times within the 25-second interval that the video must last. If they are only done once it does not count.


NOTE 5: (Effective since 03/07/20) The fact of leveling in a group, with 2 characters from different kingdoms using the kingdom change bug (leveling with a group with 1 character from Jinno and another from Shinso for example) or belonging to a guild from another kingdom making the same bug (Jinno being in a Chunjo guild), it will be punishable as use of a bug.


NOTE 6: (Effective since 04/23/20) The act of bugging a dungeon for the personal benefit of any class will be considered punishable with aggravating circumstances for the entire group that commits said act.


2. Bug mobs on a map (Effective 08/01/18). It is prohibited to take mobs out of a room so that they cannot respawn where they should. You will be punished as follows:


1st time: 3 days to the offending account


2nd time: 7 days to the offending account


3rd time: 15 days to the offending account


4th time: 30 days to the offending account


5ta vez: Permanente a la cuenta infractora


NOTE 1: The act of taking some mobs out of the room to level in it is not considered to be carrying out this bug. As can happen on map 212 with the "Frost Crystals" for example.


NOTE 2: For a bug report to be acceptable, a video must be submitted as indicated in: EVIDENCE PRESENTED BY PLAYERS.




TRADES BETWEEN PLAYERS

1. Trade between players is the TOTAL responsibility of those who decide to carry it out, a GM or SGM is not obliged to intervene in them, much less be responsible for a bad deal.


2. The offering of items from other servers/games in exchange for Won, Coins or Items is totally sanctionable.


1st time: 15 days to the offending account


2nd time: 30 days to the offending account


3rd time: permanent to the offending account


3. The purchase/sale ONLY of GAME ITEMS and COINS for real money is allowed, except as stipulated in rule 4 of this section; However, it is entirely under the responsibility of the seller and buyer. The staff is not responsible for any possible scam in these businesses.


4. Spam is not allowed via general chat or any other ingame method or on our discord server, to promote the sale of items, accounts, etc. for real money. Nor can selling for real money under any circumstances via MP, any other ingame method or on our Discord server. The sanction for this will be:


1st time: 3 days to the offending account and associated accounts


2nd time: 30 days to the offending account and associated accounts


3rd time: permanent to the offending and associated account


5. The purchase/sale of WON/YANG, beads, pjs, etc. is ILLEGAL. The sanction will be:


1st time: 3 days to the offending account and associated accounts


2nd time: 30 days to the offending account and associated accounts


3rd time: permanent to the offending and associated account




THE EVIDENCE PRESENTED BY PLAYERS

1. EDITED evidence in complaints will result in permanent banning of the complainant.


2. Duplicate tests will not be used against the offending user, since this infraction has already been sanctioned.


3. The test can be no more than 7 days old. (It will be looked at by the date found below the minimap).


4. To make complaints, it must only be via ticket with the following specifications:


Photo:


It must be a complete capture, without cuts.


No type of editing is allowed, if the editing is for the purpose of incriminating someone, the sanction will be for the complainant, and not for the accused.


The server name and date/time must be visible. (They are found under the mini-map).


If it is a conversation:


By PM: The complete PM must be seen or at least the context of the conversation must be understood.


In general: The context of the conversation must be understood.


NOTE 1: Complaints in cases of insults will only be accepted if the complainant is the one affected by said evidence. We will not accept complaints from people unrelated to the insult (third parties).


Video:


It must have good resolution.


The complete client must be recorded. We do not accept cropped/zoomed videos.


Nicknames must be visible.


The server name and date/time must be visible. (They are found under the mini-map).


5. In case of Bugear room mobs, at least 30 seconds of video and make it very obvious.


6. In the case of Leveling Hack/Macro AFK, it must have a minimum duration of 4 minutes. If a GM makes the report, the video will have a minimum duration of 1 minute 30 seconds. In the video you must speak to the player (by MP) to verify that he is not there.


7. In the case of other types of Hack, the hack simply needs to be seen clearly.


8. Reports of skill bugs (Effective as of 11/17/18).


9. Only videos will be accepted, with a minimum duration of 25 seconds. At startup, there should be at least 8 seconds until the bug occurs.


From now on, there will be 2 sections in the complaint videos:


In case you (reporter) uses a skill, there must be a 5 second time lapse between the end of your skill animation, you moving and finally receiving damage from the enemy (the reportee) in the place where you were .


If you are in a populated city/fight, the time lapse increases to at least 6 seconds.


10. In cases of stores with identical items at different prices (Effective as of 10/2/19):


You must always report it with a video. The duration will not be considered in these cases.


In the video it should be clearly seen:


The mini map with the server and the date.


The name of the seller.


You clicking on the store (having the store previously closed), watching it open to verify that that person is the one who really has the items.


Hover your mouse over ALL the items in the store to see the price of the items there are.




THE STAFF - PLAYER INTERACTION

1. At no time should the STAFF disrespect the players. If a player feels that he is being attacked by any of the STAFF members, send the complaint via Tickets: https://discord.com/channels/284769417055961088/606633111425646624


2. SUPERVISOR POSITION:


MOD < SGM


GM < SGM


SGM < ADM


TM < ADM


3. The STAFF is not allowed to receive objects from the players, except when these are considered illegal within the game and must be received by the GM or SGM.


4. The STAFF is not allowed to help raise players.


5. STAFF is not allowed to belong to a guild established by a player.




GET COINS

1. Obtaining coins through GuabinaGame is not mandatory. In the event that a player voluntarily decides GET COINS, you will receive virtual currencies or coins in exchange, which you can use to purchase items in the ItemShop, whose objects acquired in this way can be (in some cases) tradable between players, as long as such trade is done for Yang, won or through barter of game objects that the parties involved decide. The purchase or sale of Game ACCOUNTS in exchange for Coins, Yang, Won or Items is Prohibited and anyone who does so will receive a Permanent Ban on all their accounts.


2. The attempted scam while obtaining Coins is totally sanctionable PERMANENTLY, both for the offending account and the associated accounts; This topic is delicate and therefore only addressed by ADMs.


3. The purchase/sale of coins between players is legal, but we are not responsible for scams.


4. REFUND. The refund is when a user makes a donation and once the coins have been spent, they withdraw the payment. This action carries an indefinite sanction to the offending account and its associated accounts. To unban you will have to contact ADM Doking via discord and donate again the amount that was deposited from the beginning. The second time through REFUND there is no longer possible unbanning.


5. The claim for coins due to problems with the system goes through PM to ADM Doking in Discord:https://discord.gg/Guabina


Said claim must contain the following information:


Donation date.


Recharge method.


ID of the account where you have recharged.


Recharged quantity.


Recharge invoice.


Country from which you have recharged.


Only by answering the previous questions and sending the answers by PM in Discord to Doking, your situation related to coins will be resolved within a period of 1 to 5 days. If you do not receive a response within 3 days, insist again.




CONCLUSION

Ignorance of the rules and/or duties does not exempt you from compliance.


The moment you register as a user on the server, you automatically accept these game rules.


The reason and time for the ban will be sent to the email where you have the account registered.


The rules of the game may be modified by the administration when time warrants, however these changes will be announced after the edition is completed.


Changes in criteria, norms, rules, time periods, sanctions will only be applicable from the moment of publication and promotion on this Site or Official Facebook.





Staff Guabina